AUTONET TV

When "Oh, no!" Turns Into, "All right!"

Things we don't expect happen to our vehicles. And let's face, no one really wants to spend money on an unexpected repair. But if you are putting off going to your vehicle repair facility because you're dreading bad news, you might just be putting off some good news.

There was one minivan driver who'd had the same van for years and never had a problem with the power sliding doors.  Then one day, the electrical switches in the door pillars stopped working.  The key fob would still open them, but the door switches wouldn't do a thing.

Of course, the van driver feared the worst: an electrical problem, a major computer failure, mice chewing up the wires.  So, he put off going into the repair facility for a couple of months.  One day, it was time for his regular oil change and the service advisor asked him if there was anything else going on with the van.  The owner mentioned the door problem but said he didn't want to spend a fortune on it.

He waited for his van, and it wasn't long before the service advisor came out with good news. The doors weren't working because a switch on the overhead console had been turned off.  (It was a safety feature to allow parents to disable them.) The owner had accidentally switched it when he was unloading the van.  It was the first thing the technician had checked. Flip the switch back and all was working as usual.

Another example? A mother was driving a minivan with her two kids inside on a hot day when she felt the front end shaking violently as she drove down the road. Fearing something major had broken in the van (and fearing for the safety of her kids), she pulled into a fast-food restaurant parking lot and started to look underneath to see if it was anything obvious she could see.

She couldn't see any broken parts, but she also didn't feel safe getting back in the van with her kids.  So, she called her local service facility and asked if they could send someone to look at it.  When the technician arrived, he took it for a test drive on the same road on which she'd described having the trouble.  Then he put her van up on the lift.  His conclusion?  Nothing was wrong with her van.  It was the street she was driving on.  Crews repairing it had left the surface full of potholes, and that was causing her rough ride.

Ultimately, what these two drivers feared would be an expensive trip to the shop resulted in each driver getting different news than they had expected.  One learned something new about his vehicle.  The other?  Well, the technician saw that her tires were badly worn and convinced her to get them replaced, perhaps preventing an accident and giving peace of mind for a mom with two kids.

A Bright Idea

You've probably noticed how much easier it is to see when you're driving in the daytime as opposed to at night. It's one of the main reasons about half of all fatal vehicle accidents happen when it's dark.

That's why it's important that your vehicle's headlights are in top condition and working the way they should.  That means that they're aimed correctly and producing the amount of light they are intended to produce.

For many years, headlights were a standardized size and shape.  They were what is called a "sealed beam," and when you needed to replace one, it was pretty simple.  You just took the old one out and plugged a new one in. 

But now there are hundreds of different types of lighting systems on vehicles, producing light with such illuminating technology as light-emitting diodes (LEDs), halogen bulbs, high-intensity discharge (HID) bulbs and more.  Some vehicles have systems that turn your lights in the direction you turn your steering wheel so you can more clearly see where you are going.

Now that it's not so simple to change headlamps or bulbs, it's wise to consult your service advisor.  She or he can tell you what your options are.  There may be ways you can upgrade your lighting with new headlamps or components, but it's important not to install new parts that could damage your vehicle.  For example, the headlight housing could be damaged if a bulb burns too hot for its design. 

It's also good to check regulations and laws where you live.  Some regulate the color of light your headlamps can shine and how bright they can be. It's wise to leave it up to a technician to replace your headlamps.  Some are tricky to get at, and modern engine compartments can be packed so tightly, it's hard to maneuver around all of the other engine components to reach the headlamp compartment.

Oh, one other thing to keep in mind.  Even if your headlamps are both working, you might notice people are flashing their lights at you, even when you don't have the high beams on.  That could mean your headlamps are aimed wrong; for the safety of the other drivers and yourself, have your technician check your headlamps' aim.

You'll see the light when you have good visibility at night.

What is a TSB? (Technical Service Bulletins)

If your vehicle had something in its design or production that the manufacturer had figured out had an unanticipated problem, you'd want to know about it. And you'd want it fixed. There is something that can help drivers with just such a scenario. It's called a Technical Service Bulletin, or TSB.

Here's what a TSB is. Vehicle design and manufacturing is a very complex process. Aftrer every vehicle is introduced, the more units there are on the road, the more likely weaknesses in parts or design will start to show up.

Automakers gather data on the issues and how best to fix them. Then they send out TSBs (usually in the first year of the new model) so technicians will know to look for those problems and what to do about them. There may be more than one cause of a problem with a vehicle so there may be more than one TSB for an issue.

A TSB can be issued for anything from failing water pumps to strange noises to smelly headliners. A TSB and a recall aren't the same thing. A recall is issued if there's a problem that could cause harm to people or if it creates illegal emissions. The manufacturer pays for a safety defect to be fixed, and the repair is usually performed at a dealership.

But when a Technical Service Bulletin is issued, it's because there's a pattern of some system not working the way it should. If a vehicle is under warranty and the problem can be diagnosed in a specific vehicle, the manufacturer will probably pay for the repair. But there may be limits. Take one case with certain models of a minivan. Some wheel bearings were failing prematurely, so the manufacturer extended the warranty on them to 5 years or 90,000 miles/145,000 km. After that, the owner bore the cost. In some cases, a manufacturer will reimburse owners for a repair already done at an independent service facility.

You may have a vehicle that is no longer covered by a warranty but a TSB has been issued for a certain problem. In that case, any service facility can perform the service. At AutoChoice Service Center Inc., your service advisor will have access to TSBs that have been issued for your vehicle's year and model. They will help the technician diagnose it if your vehicle has the issue. The TSB will also have advice for the best repair procedure to get your vehicle working the way it should.

AutoChoice Service Center Inc.
2009 S. Yost Ave.
Bloomington, Indiana 47403
812-339-9898

The AutoChoice Service Center Inc. Basic Guide To Synthetic Oil

Synthetic motor oil has been around for a long time, and more and more new vehicles are leaving factories with synthetic in their engines. But a lot of drivers don't really know much about it.

Let's start with conventional oil – the kind folks are used to. Conventional oil is made up of naturally occurring hydrocarbon chains, which means its molecules are long and have various lengths. Like a pile of pencils, some of them new and some of them used.

Synthetic oil is man-made. Its molecules are more uniform and regular in shape – more similar to marbles than pencils. Some synthetic oil starts with a petroleum base that's modified and others are entirely synthesized from other materials.

Synthetic motor oil works better in both hot and cold temperatures. It's more chemically stable so it doesn't readily evaporate or break down in the high heat produced inside your vehicle engine. This means it resists turning to sludge, which is a real engine killer.

Remember that marbles and pencils thing we were talking about? Well, that makes synthetic oil slipperier than conventional oil which means less friction in your engine. Your vehicle engine runs cooler, wears less and lasts longer. You also get a boost in power and maybe even an improvement in fuel economy.

Synthetic oil also lasts longer so you change it less often – which is great for the environment. With longer oil change intervals, you need an oil filter specifically built for the longer service life of synthetic oil. Talk with your friendly and knowledgeable AutoChoice Service Center Inc. service adviser about synthetic oil and synthetic blends – they might be just what you need to improve engine performance and extend the life of your vehicle.

Give us a call.

A Fluid Situation (Check Fluid Levels)

There's one fluid in your car you are always careful to keep at a certain level: the fuel. If you don't have fuel, you're not going anywhere.  Your vehicle has other fluids which are vitally important to proper and safe operation, too.  So, here's a "level" headed approach to those "other" fluids.

Engine oil.  This one's probably the most important fluid to maintain at the proper level. Without enough oil, you'll wear out your engine prematurely.  Sometimes vehicles have warning lights on the dash that will tell you to get your oil checked.  Don't ignore that one; get it checked immediately.  Certainly don't go on a long trip at high speeds with your oil level low. Oh, and it's not good to have too much oil in, either. Our pros at AutoChoice Service Center Inc. can advise you on oil levels and tell if you if you should be concerned about abnormal fluctuations.

Windshield washer fluid.  OK, this is one you probably know about.  You certainly miss it when it runs out.  You find yourself trying to clean your windshield with the wipers but you need a little liquid help.  Unless you live in an area that requires you to use an awful lot of windshield washer fluid, one fill-up can often last between oil changes.  Modern vehicles have large enough windshield washer fluid reservoirs to keep you going for quite a while.    

Engine Coolant. Here's another fluid you need to keep your engine running properly.  You need it to keep the engine running at the proper temperature.  Plus, you'll need it for heat when the temperature gets chilly outside. 

Power Steering Fluid. If you have a vehicle that uses power steering fluid, it's important to keep the correct amount in your system. Without enough of it, you might find steering difficult.  Plus, if you’re losing power steering fluid, our experts at AutoChoice Service Center Inc. can find out why and perhaps prevent a more expensive repair later.

Brake Fluid.  You may have heard of hydraulic brakes.  Hydraulic refers to the fluid and is one of the key reasons your brakes work.  Levels should be checked regularly and, like power steering fluid, if you're losing brake fluid, a technician needs to find out why so you can get the issue repaired and maintain your stopping ability.

If you have regular preventative maintenance performed at AutoChoice Service Center Inc., we’ll keep an eye on all of these fluids when you bring your vehicle in for service.

AutoChoice Service Center Inc.
2009 S. Yost Ave.
Bloomington, Indiana 47403
812-339-9898